• Is the Wi-Fi at Park Street free or chargeable?

Yes. You can experience Jionet Wi-Fi for free, at least for the time being.

• Does it mean I can browse forever if I am on Park Street?

There is no limit to the number of hours you can browse while on Park Street.

• When can I get the service in the rest of the city?

         Chief Minister Mamata Banerjee said Reliance would extend the service to the entire Kolkata Municipal Corporation area, Salt Lake, Rajarhat, Barasat and Howrah by the end of April.

• Can I access the free Wi-Fi service on my mobile phone?

Yes, as long as you own a smart device — a phone, a tablet, a Kindle, an iPad, even some cameras — with Wi-Fi capability.

• So how do I sign in?

Go to the ‘wireless and network’ options tab on your device and switch on Wi-Fi. A quick scan will show Jionet. Connect your device. A web page will automatically open, where you need to key in your mobile number. If you are using a device without a SIM, you would still need a mobile number because that’s where the service provider will SMS a code or an OTP (one-time password).  Use the code and you are good to go.

• Do I need to be on Park Street to experience the service?

Yes, anywhere between Mullick Bazar and the Chowringhee end. If your house is not on Park Street but just a shout away, you just might get lucky. Parts of Rafi Ahmed Kidwai Road and Loudon Street are also under coverage.

• Can I use Facebook, WhatsApp and Twitter?

Of course. Switch off the data connection on your phone and link to Jionet via Wi-Fi for free surfing.

• What’s the speed?

When our team was browsing the net at Park Street, we got a download speed of 7 Mbps and upload speed of 8 Mbps on a tablet. On the laptop, the speed went up to 140 Mbps for downloading a YouTube video.